Terms of Use
Welcome to the Terms of Use page. Here you will find the terms of use for the use of our website.
TERMS OF USE
Version 1.6
IMPORTANT NOTICES: These Terms of Use have been updated as of February 21, 2026 and shall supersede and replace all prior Terms of Use.
These Terms of Use (“the Terms” or “TOU”) and the Arbitration Agreement (see Section 16) form binding agreements between you (“You,” or “User,”) and KHK Games, Inc., a Delaware C-Corporation d/b/a GiddyUp (“GiddyUp,” the “Company,” “Us, or “We”) which provide all of the terms and conditions governing Your access and use of giddyup.us and any related applications (the “Website,” “Site,” or “Platform”), Your advance deposit wagering activities on the Platform, as well as Your creation of Your GiddyUp user account (“User Account”) and any transactions or dealings with Us in any way (collectively, the “Service”).
THESE TERMS OF USE INCLUDE AN ARBITRATION AND CLASS ACTION WAIVER AGREEMENT WHICH REQUIRES THAT ANY PAST, PENDING, OR FUTURE DISPUTES BETWEEN YOU AND US SHALL BE RESOLVED BY FINAL AND BINDING ARBITRATION ON AN INDIVIDUAL BASIS ONLY AND FOR YOUR OWN LOSSES ONLY. YOU MAY NOT PROCEED AS A CLASS REPRESENTATIVE, MEMBER OR PART OF ANY PROPOSED CLASS, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL SUIT, QUI TAM ACTION OR ANY REPRESENTATIVE PROCEEDING, OR OTHERWISE SEEK TO RECOVER ON BEHALF OF OTHERS OR FOR THE BENEFIT OF OTHERS IN ANY TYPE OF CLAIM OR ACTION. ARBITRATION MEANS YOU WILL NOT BE ABLE TO SEEK DAMAGES IN COURT OR PRESENT YOUR CASE TO A JURY, UNLESS OTHERWISE PERMITTED BY THESE TERMS.
OPT-OUT. IF YOU DO NOT WISH TO BE SUBJECT TO ARBITRATION ON A RETROACTIVE BASIS AND AS TO ANY FUTURE CLAIMS, AND YOU HAVE NOT PREVIOUSLY AGREED TO AN ARBITRATION PROVISION WITH US IN CONNECTION WITH YOUR USE OF OUR SERVICES, YOU MAY OPT OUT OF THE ARBITRATION AGREEMENT WITHIN THIRTY (30) DAYS OF ENTERING THIS AGREEMENT BY FOLLOWING THE INSTRUCTIONS PROVIDED IN THE “BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER” – SEE SECTION 16 OF THESE TERMS, BELOW. OPT‑OUT REQUESTS SENT AFTER THE THIRTY (30) DAY PERIOD SHALL BE NULL AND VOID. EVEN IF YOU OPT OUT OF THE ARBITRATION AGREEMENT IN SECTION 16, ALL OTHER REMAINING SECTIONS OF THESE TERMS APPLY.
PLEASE READ THE FOLLOWING TERMS OF USE, THE ARBITRATION AGREEMENT AND CLASS ACTION WAIVER (SEE SECTION 16 BELOW), AND THE GIDDYUP PRIVACY POLICY CAREFULLY BEFORE USING THE SERVICES OFFERED IN CONNECTION WITH ANY GIDDYUP SERVICES OR WEBSITE OR APPLICATION. YOU AGREE THAT YOUR CONTINUED USE OR ACCESS OF THE SITE OR SERVICES SHALL BE SUBJECT TO THESE TERMS OF USE, WHICH FURTHER INCORPORATE AND INCLUDE THE PRIVACY POLICY, THE RESPONSIBLE GAMING POLICY, AND ANY OTHER POLICIES THAT EXPRESSLY INCORPORATE THESE TERMS (COLLECTIVELY, “INCORPORATED POLICIES”).
IT IS AN EXPRESS CONDITION OF THIS AGREEMENT THAT ANY CLAIMS YOU MAY HAVE AGAINST GIDDYUP ARISING FROM ANY past, present or future USE OF tracking software, including BUT NOT LIMITED TO USE OF A Meta Pixel, “cookies,” “GET requests” or JavaScript in HTML code of THE COMPANY’S website that intercepts, tracks, stores, and analyzes your interactions with THE COMPANY’S website FOR PURPOSES OF OBTAINING data or targeted advertisement ARE HEREBY FULLY WAIVED, RELEASED AND COMPROMISED. GIDDYUP shall have no liability to You for any past, PRESENT OR FUTURE claims arising out of or related to the use OF tracking technology.
Regulated ADW Relationship. GiddyUp is an authorized operating affiliate of AmWest Entertainment, LLC) (“AmWest”), the holder of a Multi-Jurisdictional Simulcasting and Interactive Wagering Totalizator Hub license issued by the Oregon Racing Commission (“Commission”). Through this affiliation, GiddyUp provides Users with access to advance-deposit wagering (“ADW”) for pari-mutuel wagering on horse racing in approved U.S. jurisdictions.
GiddyUp acts on behalf of AmWest to facilitate User account registration, deposits, wagering activity, and withdrawals. All wagers placed through GiddyUp are deemed wagers placed with AMWest and are processed exclusively through Commission-approved totalizator equipment operated by a third-party on behalf of AmWest.
All User funds deposited or withdrawn through GiddyUp are held and managed by AmWest or its authorized third-party agents.
To place wagers through the GiddyUp platform, Users must establish a User Account with GiddyUp, which operates as the access point to AmWest’s licensed wagering system.
Acceptance of Terms. You represent and warrant that You have the right, authority, and capacity to accept these Terms and to abide by them, that You are of legal age and that You have fully read and understood the Terms. You must read these Terms carefully in their entirety before checking the box for acceptance of these Terms. By using, or otherwise accessing the Service, or clicking to accept or agree where that option is made available, You confirm that you have read and agree to these Terms. If you do not agree to these Terms, then you may not access or use the Platform or Service. All of your activity on the Website or Platform and all or your transactions with GiddyUp, including all events which occurred before your acceptance of these Terms, shall be subject to these Terms.
The Service is not sponsored, endorsed, or administered by, or associated with Apple®, Facebook® or Google®. You understand that you are providing your information to GiddyUp only and not to Apple®, Facebook® or Google®.
Changes to Terms of Use and Incorporated Policies
From time to time, We may modify or amend these Terms. If We do so, any such modifications or changes shall be reflected in the TOU on the Site. We may also, but shall not be required to, notify You by email regarding any material changes to the TOU. Whether You receive or review such notifications, You agree that You will be bound by any such changes and that it shall be Your responsibility to check the Terms Of Use, as posted on the Site prior to accessing the Site or partaking in any Service. Your further use of the Service after any changes are posted shall constitute further consent and agreement to the terms as changed or amended.
From time to time, We may also modify or amend any of the Incorporated Policies. If we do so, any such modifications or changes shall be reflected in the Incorporated Policies as posted on the Site. You agree that You will be bound by any such changes and that it shall be Your responsibility to check the Incorporated Policies as posted on the Site prior to accessing the Site or partaking in any Service. Your further use of the Service after any changes are posted shall constitute further consent and agreement to the Incorporated Policies as changed or amended.
If You have any questions about these Terms or the Incorporated Policies, please contact customer support at support@giddyup.us.
In the event of any conflict between the Terms and the Incorporated Policies, the Terms shall control.
Limited Revocable License (the “License”)
The License. Subject to Your agreement and continuing compliance with these Terms, we grant You a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable, license to access and use the Service solely for Your personal, private entertainment on the Platform and for no other reason (the “License”). Other than this limited, personal, revocable, non-transferable, non-sublicensable License to use the Service, You have no right or title in or to the Service, or any other attributes associated with use of the Service or stored within the Service. You acknowledge and agree that Your License to use the Service is limited by these Terms and if You do not agree to, or act in contravention of, these Terms, Your License to use the Service may be immediately terminated. We have the absolute right to manage, regulate, control, modify and/or eliminate Your use of the Service as We see fit in Our sole discretion to the extent legally permissible, and We shall have no liability to You or anyone for the exercise of such rights.
These Terms do not grant You any right, title or property or ownership interest in the Service.
This Service is licensed, not sold, to You. You agree that we and our own licensors own all rights, title and interest in and to the Service, including all intellectual property rights therein as further specified below in Section 9, and that we retain ownership of the Service even after any installation on Your device. You agree not to delete or in any manner alter the copyright, trademark or other proprietary rights notices or markings which may appear on the Service.
Except as identified and specified in these Terms, You agree not to:
sell, rent, distribute, transfer, license, sub-license, lend or otherwise assign any rights of any part of the Service to any third party;
copy, modify, create derivative works of the Service (including but not limited to any software that forms part of the Service), including, without limitation, making adaptations or modifications to the Service;
reproduce the Service or any part in any form or by any means;
exploit the Service in any unauthorized way whatsoever, including without limitation, by trespass or burdening network capacity;
disassemble, decompile, reverse engineer, or attempt to derive the source code of the Service, in whole or in part, or permit or authorize a third party to do so, except to the extent such activities are expressly permitted by law;
make the Service available to multiple users by any means, including by uploading the Service to a file-sharing service or other type of hosting service or by otherwise making the Service available over a network where it could be used by multiple devices at the same time;
misrepresent the source of ownership of the Service;
scrape, build databases or otherwise create permanent copies of any content derived from the Service; or
use the Service in any manner to harass, abuse, stalk, threaten, defame or otherwise infringe or violate the rights of any other party.
Eligibility
Your eligibility for continued use of the Service is contingent on Your ongoing compliance with these Terms, in particular:
You are over 21 years of age or the minimum legal age of majority whichever is higher in the jurisdiction applicable to You and are, under the laws of the jurisdiction(s) applicable to You, legally allowed to participate in ADW activities and access the Service. Individuals under the legal age of majority are prohibited from using the Service;
You are not self-excluded or otherwise prohibited from engaging in ADW activities;
You understand and accept that we are unable to provide You with any legal advice or assurances and that it is Your sole responsibility to ensure that at all times You comply with the laws that govern You and that You have the complete legal right to use the Service. It is a User’s responsibility to know the laws and regulations concerning online gambling in the User's jurisdiction;
You will monitor Your User Account and ensure that no child under the age of 21 can access the Service using Your User Account. You accept full responsibility for any unauthorized use of the Service by minors and You acknowledge that You are responsible for any use of the Service, including use of Your credit card or other payment instrument by minors;
To create a Customer Account, You must be a resident of, or are located in, one of the following U.S. states at the time of Customer Account creation: Alabama, California, Colorado, Connecticut, Delaware, Florida, Kansas, Louisiana, Michigan, North Dakota, Nebraska, New Mexico, New York, Oklahoma, Rhode Island, Wisconsin, and Wyoming. You further agree that You will only place wagers from those jurisdictions where account wagering is legal. Internet gambling may be illegal in the jurisdiction in which you are located; if so, you are not authorized to use your payment card to complete a transaction on the Platform. Wagers are void where prohibited;
We, or a third party acting on our behalf, may use geo-location technologies to verify your location. You authorize GiddyUp, AmWest, and our vendors to verify your identity, location, and eligibility (including credit, sanctions, and exclusion checks) and to monitor for fraud or anti-money laundering issues. User Accounts may be suspended or closed, in our sole discretion, if verification fails;
You participate in the Service strictly in Your personal capacity for recreational and entertainment purposes only;
You further represent and warrant that all information you supply to Us is complete and accurate. Knowingly submitting incomplete or inaccurate information may result in immediate termination of Your User Account, revocation of any License from Us, and any further participation or access to the Service, at GiddyUp’s sole discretion, to the extent legally permissible;
You will not be involved in any fraudulent or other unlawful activity in relation to Your participation in the Service or ADW activities, and You will not use any software-assisted methods or techniques for Your participation in the Service or ADW activities. We reserve the right to invalidate any participation in the event of such behavior;
If, in the reasonable opinion of GiddyUp, we form the view that a user is abusing any promotion, to derive any advantage or gain for themselves or another user, including by way of fraudulent conduct, we may, at our sole discretion, withhold, deny or cancel any advantage, bonus or promotional prize as we see fit, or terminate or suspend the User Account of such user.
You will not directly or indirectly participate in groups or take advantage of, or encourage others to participate in or take advantage of schemes, organizations, agreements, or groups designed to share: (a) hacks or money-making strategies; (b) special offers or packages emailed to a specific set of users and redeemable by URL; or (c) identification documents (including, but not limited to, photographs, bills and lease documents) for the purpose of misleading GiddyUp as to a user’s identity.
Your User Account
You must create a User Account in order to access or use the Service.
Only one User Account is permitted per person. In the event You open or try to open more than one User Account, all User Accounts You have opened or try to open may then be terminated or suspended and any winnings may be forfeited.
If You lose access to Your User Account, You must not register a new User Account. Rather, You must contact customer support via this form or support@giddyup.us to have Your User Account status updated.
You are required to keep Your personal details up to date. If You change Your address, email, phone number or any other contact details or personal information, please contact customer support. The name that You provide to us at registration must match any identification You provide for Your User Account verification.
During the registration process, You will be required to select a password unless: (i) You login to Your User Account using the Facebook® login facility in which case Your Facebook® password will apply; or (ii) You login to Your User Account using the Google® login facility in which case Your Google® password will apply.
You confirm that You will not share Your User Account or password with any other person or let anyone else access or use Your User Account without our written permission. You will not access or use a User Account which has been rented, leased, sold, traded, or otherwise transferred from the User Account creator without our written permission.
If You become aware, or have reasons to suspect, that the security of Your User Account may have been compromised, including loss, theft or unauthorized disclosure of Your password and User Account details, You must notify us immediately by contacting support@giddyup.us.
You are responsible for maintaining the confidentiality of Your User Account and accept responsibility for all uses of the User Account, including any purchases (whether or not authorized by You).
If You wish to close Your User Account, You may do so at any time by contacting customer support. Closing Your User Account will forfeit all continued access to and right to use, enjoy or benefit from the Service.
We reserve the right to refuse to open or the right to close a User Account at our sole discretion.
User Account registrations may be limited to one User Account registration per person or per IP address at our sole discretion.
We reserve the right, at our sole discretion, to deactivate or suspend your User Account (notwithstanding any other provision contained in these Terms) where we have reason to believe that you have placed a wager in tandem with other user(s) as part of a club, syndicate, group, etc., or placed a wager in a coordinated manner with other user(s) involving the same (or materially the same) actions, decisions, or selections.
Funding, Withdrawals, and Statements
Custody. Deposits made to your GiddyUp User Account are transferred to, held, and maintained by AmWest. By using the GiddyUp Platform, you authorize GiddyUp, AmWest, and their designated payment processors to initiate debits and credits to and from your designated funding sources and User Accounts. Your GiddyUp User Account may display balances and transaction history for your convenience only. GiddyUp is not responsible or liable for any losses, damages, costs, or expenses related to funds held by AmWest or processed by any third-party payment providers, including, without limitation, delays or failures in transaction processing, incorrect deposits, third-party processing errors, actions taken by financial institutions or payment providers, or user-initiated errors. We recommend that You keep a copy of Your transaction records and these Terms, as they may be updated from time to time.
The User is solely responsible for any payment processing fees charged by GiddyUp, AmWest, or a third-party payment processor acting on their behalf.
Funding sources. Deposits may be made via ACH, debit card, credit card (where permitted), or other methods permitted by the Platform (each a “Payment Mechanism”).
The name on Your Payment Mechanism must match the name on Your User Account. If it comes to Our attention that the name You registered on Your User Account and the name linked to Your Payment Mechanism differ, Your User Account may be suspended or terminated, at Our sole discretion. You must promptly notify us if Your Payment Mechanism is cancelled, lost or stolen or if the security of Your Deposit Mechanism has otherwise become compromised.
You acknowledge and agree that we may, from time to time and without notice, appoint one or more payment agents to transfer User Funds in accordance with these Terms on Our behalf.
If one or more of Your deposits is subject to a charge back request, Your User Account may be suspended or terminated, at Our sole discretion.
You agree that We and/or our payments agents appointed by Us from time to time may store Your Payment Mechanism details for future transactions. By accepting these Terms, you authorize us and/or our payment agents to store Your payment credentials in compliance with applicable payment processing regulations.
A payment agent appointed by Us will have the same rights, powers and privileges that We have under these Terms and will be entitled to exercise or enforce their rights, powers and privileges as Our agent or in their own name. In no event will we be liable to You for any loss, damage or liability resulting from the Payment Agent’s negligence and/or acts beyond the authority given by us.
All deposits will be in USD.
Unless prohibited by applicable law, the Company may, in its sole discretion, consider and treat Your User Account as inactive if you have not logged into your User Account, made a deposit, or made a withdrawal from your User Account for a period of six (6) consecutive months. If your User Account becomes inactive, GiddyUp may charge a monthly inactivity fee in the amount of 5% of the User Account balance or $5.00 USD, whichever is greater. The inactivity fee will be capped at $100.00 USD per month. You can reactive your User Account by logging in to your User Account, making a deposit, or making a withdrawal. Fees charged for inactive User Accounts will not be refunded.
If Your User Account becomes dormant in accordance with applicable state law and funds remain in the User Account, the Company and AmWest will comply with applicable state laws relating to unclaimed property. To the extent permitted by applicable law, the Company or AmWest may also charge additional fees associated with the delivery of abandoned funds to the applicable state agency.
Deposits will be displayed by GiddyUp immediately upon deposit, acceptance of a wager by AmWest, and withdrawal, unless there is any delay due to situations outside our control, including without limitation a force majeure event, poor internet connectivity, internet failure or electricity outages.
When You make a credit or debit card deposit, it will appear on Your statement as a purchase from “GiddyUp AmWest.”
We recommend that you retain a copy of all transaction records and Merchant policies and rules.
Withdrawal requests can be made for pay to card, ACH, or other methods approved by the Company through the GiddyUp Platform.
Withdrawal requests can only be made by the User Account holder, once identity has been verified.
Funds available for withdrawal include funds displayed in the User Account balance less any pending charges, debits or promo cash.
GiddyUp will coordinate with AmWest to process withdrawal requests. GiddyUp will process withdrawal requests as quickly as possible. Please note that processing times vary, typically taking several business days depending on the withdrawal method requested and necessary verification steps.
If the balance displayed in Your User Account is insufficient to cover the requested withdrawal amount, no withdrawal will be processed by any of the payment methods.
Special provisions related to Bank Transfer Payments
GiddyUp has partnered with financial services software company Aeropay to offer you ACH payments. When you create a GiddyUp Account and connect a bank to complete ACH payments, you will be creating an Aeropay account. You authorize GiddyUp to share your identifying information with Aeropay to open and support your GiddyUp Account. You must comply also with Aeropay’s Terms of Service when creating or using your GiddyUp Account. The Aeropay Terms of Service may be modified from time to time, and the governing version is incorporated by reference into this Terms of Service. Any term not defined in this section but defined in the Aeropay Terms of Service assumes the meaning as defined in the Aeropay Terms of Service.
Our Customer Support can be contacted twenty-four hours a day, seven days a week via this form or by emailing support@giddyup.us. The expected response time is as soon as possible, but may take up to twenty-four (24) hours.
Notice for California Users Under Civil Code Section 1789.3
The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 N. Market Blvd., Suite N – 112, Sacramento, CA 95834, or by telephone at 1(800) 952 – 5210.
Wagering Rules (Rules of Play)
The Service includes an entertainment interface that reveals pari-mutuel wagering outcomes through interactive game play. These game elements do not determine the results of your wagers; outcomes are based solely on official race results as governed by applicable pari-mutuel rules. The game interface merely displays the results of your completed wagers in a fun, interactive format.
All wagers placed through GiddyUp are deemed wagers placed with AmWest and are processed exclusively through Commission-approved totalizator equipment operated by a third-party acting on behalf of AmWest. GiddyUp shall not be liable for any losses, damages, costs, or expenses related to the processing of wagers by AmWest or a third-party acting on behalf of AmWest, including, without limitation, delays or failures in transaction processing, processing errors, or User-initiated errors.
Pari-mutuel framework. All wagers are transmitted to and pooled in commingled pari-mutuel pools hosted by licensed racetracks or hubs. All wagers are in U.S. Dollars.
Acceptance and confirmation. Wagers are not accepted until confirmed by AmWest’s system prior to pool closure. Confirmed wagers cannot be cancelled or modified. We and AmWest may refuse wagers for any reason.
Scratches and settlement. Settlements follow host-track and hub rules, including refunds, cancellations, and takeout calculations. In case of manifest error, affected wagers may be voided or adjusted.
Geo-location compliance. You consent to geo-location and device verification. Disabling location services or using VPNs or remote proxies may block wagering or result in suspension or termination of Your User Account.
Responsible play. Deposit, loss, and time limits are available where applicable. For help or additional information, visit https://giddyup.us/responsible-gaming or call the National Problem Gambling Helpline at 1-800-522-4700.
Promotions
All promotions, contests, and special offers are subject to these Terms, the official rules of the promotion, contest, or special offer, and any additional terms that may be published at the time of the promotion, contest or special offer.
We reserve the right to withdraw or alter any such promotions without prior notice to You at our sole discretion.
We reserve the right at our sole discretion and without any requirement to provide a justification to exclude You from any promotions, contests or special offers that may be offered from time to time.
We reserve the right to exclude You from any promotions, contests or special offers if we believe that You have tried to enter said promotions, contests of special offers by using more than one User Account or are otherwise engaging in any fraudulent or illegal activity (including participation that would be in breach of the law in Your local jurisdiction), whether or not You would have or might have won but for such activity. Where multiple entries/User Accounts have been used, we reserve the right to suspend those User Accounts and withhold any promotional benefits.
You confirm that You grant us an irrevocable, perpetual, worldwide, non-exclusive, royalty-free License to use in whatever way we see fit, and without further acknowledgement of You as the author, any content You post or publish as part of a promotion, contest or competition.
Verification
You acknowledge that we, or a third party acting on our behalf, are entitled to conduct any verification checks (including but not limited to age and identity verifications and credit background checks) that we may reasonably require and/or that are required of us under applicable laws and regulations or by relevant regulatory authorities. You agree to comply with all verification checks in a timely manner.
You agree that we may restrict Your opening or use of a User Account pending any verification checks having been completed to our satisfaction.
The documents required may include, but are not limited to, photo identification, such as a government issued passport or driver’s license; a utility bill that matches the address registered on Your User Account; and source of wealth or source of funds documentation such as a payslip or bank statement.
In the event that any verification check cannot be completed for any reason, including Your failure to provide any requested documentation, then We may, in our sole discretion, terminate deactivate or otherwise restrict Your User Account.
You acknowledge and agree that we may use third party service providers to run external identification, location verification and other verification checks based on the information provided by You from time to time. You must enable and allow “Locations Services” on Your device or PC in order to operate the Service or access Your User Account.
Intellectual Property
These Terms confer only the right to use the Service and they do not convey any rights of ownership in or to the Service.
All rights, title and interest, including without limitation any copyright, patent, trade secret or other intellectual property right in the Service will remain our sole property or where licensed from a third party their sole property.
Your use of the Service will not convey any ownership rights in the intellectual property to You. The titles, source and object codes, game client and server software, the “look and feel” of the Platform, sounds, musical compositions, audio-visual effects, concepts and methods of operation, layout, text, data, User Accounts, themes, objects, characters and character likenesses, character names and character profile information, stories, dialogue, catch phrases, locations, artwork, animations files, images, graphics, documentation, gaming history and recording of wagers and transactions, transcripts of any chat rooms, and moral rights, whether registered or not, and all applications related to the above will remain vested in Us or any third party supplier of same.
Notwithstanding anything to the contrary in these Terms, You acknowledge and agree that You shall have no ownership or other property interest in the User Account, and You further acknowledge and agree that all rights in and to the User Account are and shall forever be owned by and inure to the benefit of us.
Responsibility for User Generated Content
As used in these Terms, the term “User Content” refers to any data, material or information that You submit, upload, post, publish, or otherwise make available through the Platform. User Content includes, but is not limited to, comments, messages, posts, images, videos, audio files, links or URLs, profile information, documents or files, and any other content generated, shared, or provided by Users while interacting with the Platform.
You are responsible for complying with all laws applicable to Your User Content. You agree not to submit to the Service, or send to other users of the Service, any defamatory, inaccurate, abusive, obscene, profane, offensive, sexually oriented, threatening, harassing, racially offensive, illegal material or any material that infringes or violates another party’s rights.
You will not provide inaccurate, misleading or false information to us or to any other user of the Service. If information provided to us, or another user of the Service, subsequently becomes inaccurate, misleading or false, You will notify us of such change immediately.
We may, in our sole discretion, delete any User Content without notice but are under no obligation to do so. We have no responsibility for the conduct of any user in the Service, including any User Content submitted in the Service. We assume no responsibility for monitoring the Service for inappropriate content or conduct. Your use of the Service is at Your own risk.
You hereby grant us the sole and exclusive, irrevocable, sub-licensable, transferable, worldwide, royalty-free license to reproduce, modify, create derivative works from, publish, distribute, sell, transfer, transmit, publicly display and use any User Content and to incorporate the same in other works in any form, media, or technology now known or later developed.
You further hereby grant to us the unconditional, right to use and exploit Your name, likeness and any other information or material included in any User Content and in connection with any User Content or Your User Account, without any obligation to You. You waive any rights of attribution and/or any moral rights You may have in Your User Content, regardless of whether Your User Content is altered or changed in any manner except as prohibited by law.
You acknowledge and agree that all User Content whether publicly posted or privately transmitted to the Service is at Your sole responsibility and risk. We disclaim any responsibility for the backup and/or retention of any User Content transmitted to the Service.
Prohibited Content; User Content that is prohibited in the Service includes, but is not limited to:
User Content that promotes racism, bigotry, hatred or physical harm of any kind against any group or individual;
Harassing User Content;
User Content of a sexual or offensive nature;
User Content that promotes terrorism or religious hatred;
User Content that promotes illegal activities or conduct that is abusive, threatening, obscene or defamatory;
User Content of commercial nature without authorization from us; or
User Content promoting the services of another business or competitor.
If You see any material in the Service that in Your belief is offensive, hateful, harassing or that You otherwise think is prohibited, please notify us by contacting support@giddyup.us.
Third Party Websites & Content
The Service may contain links to content owned and/or operated by third parties, for instance third parties who may invite You to participate in promotional offers or rewards programs or third-party advertisers or payment providers. Any separate charges or obligations that You may incur in Your dealings with these third parties are Your sole responsibility. We are not responsible for any such third-party services or content and do not have control over any materials made available therein.
Our inclusion of a link to a third-party website, services or content in the Service does not imply our endorsement, advertising, or promotion of such websites, services or content or any materials available and we make no guarantee as to the content, functionality, or accuracy of any third-party website.
By accessing a third-party website, services or content, You accept that we do not exercise any control over such websites, services or content and have no responsibility for them. The third-party sites may collect data or solicit personal information from You. We are not responsible for privacy policies, or for the collection, use or disclosure of any information those sites may collect. It is always best to read and understand the terms of services and privacy policies applicable to any third-party website, services or content You may access.
We do not endorse, do not assume and will not have any liability or responsibility to You or any other person for any third-party products, services, materials or websites. Please note that the relevant third party is fully responsible for all goods and services it provides to You and for any and all damages, claims, liabilities and costs it may cause You to suffer, directly or indirectly, in full or in part.
If You use third party social networking websites to discuss the Service such as Facebook® and Twitter®, You acknowledge and agree that:
any content that You post on such social networking sites are subject to the relevant terms and conditions of that website;
You will not post any comments that are false, misleading or deceptive or defamatory to us, our employees, agents, officers or other users; and
we are not responsible or liable for any comments or content that You or others post on social networking sites.
Copyright Infringement Notice
GiddyUp requires our Users to respect the intellectual property rights of others. If You are the owner of copyright and You believe that Your work has been used in the Service in a way that constitutes copyright infringement, please provide our Copyright Agent with a notice meeting all of the requirements of the Digital Millennium Copyright Act (“DMCA”). Your notice should contain the following information:
a physical or electronic signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;
a clear description of the copyrighted work or other intellectual property that You claim has been infringed;
a description of where the material that You claim is infringing is located in the Service.
Your address, telephone number, and email address;
a statement by You that You have a good faith belief that the disputed use is not authorized by the copyright owner, its agent or the law; and
a statement by You, made under penalty of perjury, that the above information in Your notice is accurate and that You are the copyright or intellectual property owner or authorized to act in the copyright or intellectual property owner’s behalf.
Before you file Your DMCA notice, please carefully consider whether or not the use of the copyrighted material at issue is protected by the Fair Use doctrine. If You file a DMCA notice when there is no infringing use, You could be liable for costs and attorneys’ fees.
Our agent for notice of claims of copyright or other intellectual property infringement can be reached as follows:
ATTN: KHK DMCA Copyright Agent
2001 Market St. Ste 2500
Philadelphia, PA 19103
Disruptions, Errors & Omissions
Disclaimer of Warranties. THE SERVICES, IN WHOLE AND IN PART (INCLUDING, WITHOUT LIMITATION, ALL CONTENT, AND USER MATERIALS), ARE PROVIDED, TRANSMITTED, DISTRIBUTED, AND MADE AVAILABLE “AS IS” AND “AS AVAILABLE” WITHOUT EXPRESS OR IMPLIED WARRANTIES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE, IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, WE MAKE NO WARRANTY: (A) THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR FREE; (B) THAT DEFECTS OR ERRORS IN THE SERVICES WILL BE CORRECTED; (C) THAT THE SERVICES WILL BE FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS; (D) AS TO THE QUALITY, ACCURACY, COMPLETENESS AND VALIDITY OF ANY INFORMATION OR MATERIALS IN CONNECTION WITH THE SERVICES; (E) THAT YOUR USE OF THE SERVICES WILL MEET YOUR REQUIREMENTS; OR (F) THAT TRANSMISSIONS OR DATA WILL BE SECURE.
Exceptions. SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER, EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES, LIABILITIES AND DAMAGES, SO SOME OF THE ABOVE DISCLAIMERS, EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, OUR WARRANTIES AND LIABILITY WILL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.
We are not liable for any downtime, server disruptions, errors, lagging, or any technical or political disturbance to the Service, nor attempts by You to participate by methods, means or ways not intended by us.
We accept no liability for any damages or losses which are deemed or alleged to have arisen out of or in connection with any Service including, without limitation, delays or interruptions in operation or transmission, loss or corruption of data, communication or lines failure, any person’s misuse of a Service or any errors or omissions in the Service.
In the event of a Service system malfunction, then all wagers placed on the Service will be void.
In the event of an error or malfunction impacting a wager, then all wagers resulting from the error or malfunction will be voided.
We reserve the right to remove any part of the Service at any time. Any part of the Service that indicates incorrect behavior affecting, wagering data, or User Account balances, that may be due to error, misconfiguration or a bug, will be cancelled and removed from the Service. We reserve the right to alter user balances and User Account details under such circumstances, at our sole discretion, in order to correct any mistake.
We may temporarily suspend the whole or any part of the Service for any reason at our sole discretion. We may, but will not be obliged to, give You as much notice as is reasonably practicable of such suspension. We will restore the Service, as soon as is reasonably practicable, after such temporary suspension.
We reserve the right to declare a wager void, partially or in full, if, in our sole discretion, we deem it obvious that there was an error, mistake, misprint or technical error on the pay-table, win-table, minimum or maximum stakes, odds or software.
If You are incorrectly awarded any winnings or prizes as a result of (a) any human error; (b) any bug, defect or error in the Service; or (c) the failure of any part of the Service to operate in accordance with the rules of the relevant wager, then We will not be liable to award You any such winnings or prizes, and You agree that any such winnings or prizes that have been awarded in error to Your User Account will be voided.
We retain absolute discretion in the event of a discrepancy between the result showing on a user’s device and the server software. Such discretion includes the authority to recognize the result showing on the server software as the official and governing result.
Limitation of Liability and Indemnification
Limitation of Liability. BY ACCESSING, USING OR DOWNLOADING THE SERVICE, YOU ACKNOWLEDGE AND AGREE THAT SUCH USE IS AT YOUR OWN RISK AND THAT NEITHER THE COMPANY NOR ANY OF THE PARTIES INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SERVICES OR THE COMPANY OR ANY OF THEIR AFFILIATES, SUBSIDIARIES, AGENTS, EMPLOYEES, OFFICERS, DIRECTORS, CONSULTANTS, SUPPLIERS, ADVERTISERS, PAYMENT SERVICES PROMOTERS, PARTNERS, OR CONTRACTORS (COLLECTIVELY “RELEASED PARTIES”) ARE LIABLE FOR ANY DIRECT, INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES, OR ANY OTHER LOSSES, COSTS, OR EXPENSES OF ANY KIND (INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOSS OF DATA, LEGAL FEES, EXPERT FEES, COST OF PROCURING SUBSTITUTE SERVICES, LOST OPPORTUNITY, OR OTHER DISBURSEMENTS) WHICH MAY ARISE, DIRECTLY OR INDIRECTLY, THROUGH THE ACCESS TO, USE OF, RELIANCE ON ANY MATERIAL OR CONTENT ON THE SERVICES, OR BROWSING OF THE SERVICES OR THROUGH YOUR DOWNLOADING OF ANY MATERIALS, DATA, TEXT, IMAGES, VIDEO OR AUDIO FROM THE SERVICES, SPECIFICALLY INCLUDING ANY PAST, PRESENT OR FUTURE USE OF “COOKIES,” “GET REQUESTS,” PIXELS AND OTHER TRACKING TECHNOLOGY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
RELEASED PARTIES CANNOT AND DO NOT WARRANT OR GUARANTEE CONTINUOUS, UNINTERRUPTED, OR SECURE ACCESS TO THE SERVICES. WITHOUT LIMITING THE FOREGOING, RELEASED PARTIES ASSUME NO RESPONSIBILITY, AND WILL NOT BE LIABLE, FOR ANY DAMAGES RELATING TO OR CAUSED BY ANY VIRUSES, BUGS, HUMAN ACTION OR INACTION OF ANY COMPUTER SYSTEM, PHONE LINE, HARDWARE, SOFTWARE OR PROGRAM MALFUNCTIONS, OR ANY OTHER ERRORS, FAILURES OR DELAYS IN COMPUTER TRANSMISSIONS OR NETWORK CONNECTIONS ON ACCOUNT OF YOUR ACCESS TO OR USE OF THE SERVICES.
YOU ACKNOWLEDGE AND AGREE THAT IT IS YOUR SOLE RESPONSIBILITY TO ENSURE THAT YOU ARE LEGALLY ALLOWED TO PARTICIPATE IN ADW AND ACCESS THE SERVICE UNDER THE LAWS OF THE JURISDICTION(S) APPLICABLE TO YOU. YOU UNDERSTAND AND ACCEPT THAT WE ARE UNABLE TO PROVIDE YOU WITH ANY LEGAL ADVICE OR ASSURANCES AND THAT IT IS YOUR SOLE RESPONSIBILITY TO ENSURE THAT AT ALL TIMES YOU COMPLY WITH THE LAWS THAT GOVERN YOU AND THAT YOU HAVE THE COMPLETE LEGAL RIGHT TO USE THE SERVICES. YOU EXPRESSLY WAIVE ANY RIGHTS TO BRING A CLAIM OR CAUSE OF ACTION UNDER ANY GAMBLING LOSS RECOVERY ACT, OR SIMILAR STATUTES, OR OTHERWISE CHALLENGE THE LEGALITY OF THE PLATFORM OR SERVICES.
IF YOU ARE A CONSUMER WHO RESIDES IN CALIFORNIA, YOU WAIVE YOUR RIGHTS UNDER CALIFORNIA CIVIL CODE § 1542, WHICH PROVIDES: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE AND THAT, IF KNOWN BY HIM OR HER, WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY.”
Indemnification. BY USING THE SERVICES, YOU AGREE TO INDEMNIFY, DEFEND AND HOLD HARMLESS (INCLUDING REASONABLE ATTORNEY’S FEES AND COSTS OF SUIT) THE RELEASED PARTIES FROM ANY AND ALL THIRD PARTY CLAIMS AGAINST THE COMPANY RELATED IN ANY WAY TO YOUR USER ACCOUNT, YOUR USE OF THE SERVICES OR YOUR ACCESS TO THE SITE.
One Year Limitations Period. To the extent permitted by applicable law, You and GiddyUp agree that any claims arising out of or related to the Site (including Services) or these Terms of Use or Privacy Policy must BE FILED within ONE (1) YEAR of the action, omission, event or occurrence giving rise to the claim or suit, after which such claims will be time-barred and prohibited, without regard to any longer period of time which may be provided by any period of limitation or repose by law or statute.
SOLE AND EXCLUSIVE REMEDY/Limitation on Recovery. UNLESS OTHERWISE PROHIBITED BY LAW or permitted in these terms or the binding arbitration agreement and class action waiver (see section 16), IN ANY DISPUTE WITH THE RELEASED PARTIES, YOUR SOLE AND EXCLUSIVE REMEDY UNDER ANY LEGAL THEORY FOR ANY LOSS OR DAMAGE WHATSOEVER ARISING FROM ANY CAUSE SHALL BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO the company FOR USE OF THE SITE OR SERVICES DURING THE TERM OF YOUR REGISTRATION FOR THE SITE, NOT INCLUDING ANY DEPOSITS THAT YOU made PRIOR TO THE CIRCUMSTANCES GIVING RISE TO THE CLAIM.
YOU RECOGNIZE AND AGREE THAT THE WARRANTY DISCLAIMERS IN SECTION 13.1, AND THE INDEMNITIES, LIMITATIONS OF LIABILITY AND LIMITATIONS OF REMEDIES IN THIS SECTION 14, ARE MATERIAL AND BARGAINED-FOR BASES OF THESE TERMS AND THAT THEY HAVE BEEN TAKEN INTO ACCOUNT AND REFLECTED IN THE DECISION BY YOU AND GIDDYUP TO ENTER INTO THESE TERMS OF USE.
NOTHING IN THESE TERMS OF USE WILL OPERATE SO AS TO EXCLUDE ANY LIABILITY OF GIDDYUP FOR DEATH OR PERSONAL PHYSICAL INJURY THAT IS DIRECTLY AND PROXIMATELY CAUSED BY GIDDYUP’S NEGLIGENCE OR WILLFUL MISCONDUCT.
TO THE EXTENT ANY OF THE LIMITATIONS OF REMEDY, ARE NOT PERMITTED BY LAW OF ANY APPLICABLE JURISDICTION, SUCH LIMITATIONS SHALL NOT APPLY AND SHALL BE DEEMED AS SEVERABLE AND STRICKEN FROM THESE TERMS. THE PARTIES AGREE FURTHER THAT SUCH PROVISION(S) SHALL NOT AFFECT THE ENFORCEABILITY OF THE TERMS OR THE ARBITRATION AGREEMENT (SECTION 16), WHICH THE PARTIES AGREE SHALL REMAIN IN PLACE AND IN FORCE LESS ANY SUCH STRICKEN PROVISIONS.
CUSTOMER SERVICE AND INITIAL DISPUTE RESOLUTION PROCEDURE
Customer Support
If You need customer service in relation to the Service, You may contact us by emailing support@giddyup.us.
To protect Your privacy, all communications between You and us should be carried out using or referencing the email address that You used to register Your User Account for the Service. Failure to do so may result in our response being delayed.
Initial Dispute Resolution Procedure
The parties shall use best efforts to resolve informally any customer service issue promptly and in good faith. If for some reason You are not satisfied or your claim is not resolved (a “Dispute”), You may then pursue arbitration as set out below in Section 16, or file a complaint with the Commission. However, You must first submit a Notice of Dispute as set forth in this Section 15 and engage in an informal initial dispute resolution procedure as set out in this Section with GiddyUp prior to and as a condition precedent to initiating arbitration or any formal proceeding over a Dispute as required by Section 16.
Notice of Dispute Required Prior to Arbitration. The party initiating a claim over a Dispute must give notice to the other party in writing of its intent to initiate an informal dispute resolution procedure (“Notice of Dispute”).
All informal dispute resolution procedures shall be conducted individually, between GiddyUp and You. Multiple individuals with Disputes cannot participate in the same informal dispute resolution procedure. If a party is represented by counsel (which such representation will be at such parties’ sole cost and expense), counsel may participate in the informal dispute resolution procedure, but each party shall also attend and participate in any informal dispute resolution conferences, as permitted by this Section 15.
A Notice of Dispute must be filed within ten (10) calendar days of the situation giving rise to the dispute and must include the following information:
Your username and email address associated with Your User Account;
Your first and last name, as registered on your User Account;
Your residence address;
Your telephone number (home and/or mobile);
a detailed explanation of the complaint/claim and basis for the claim;
any specific dates and times associated with the complaint/claim (if applicable); and
the remedy, action or any amount You are seeking from GiddyUp.
Upon receipt of Your Notice of Dispute, We will respond in writing within ten (10) calendar days after receipt of such Notice, unless an extension is mutually agreed upon by the parties. Failure to submit a written communication with the information outlined above may result in a delay in our ability to identify and respond to Your complaint/claim in a timely manner, and may, in GiddyUp’s discretion, extend the time period for resolution before a formal proceeding may be commenced, as permitted by these Terms.
If, in our sole discretion, We require additional information to review and investigate your Notice of Dispute, We will request the additional information in our written response to Your Notice of Dispute. You are required to provide any additional information requested by the Company within seven (7) calendar days. The Company, in its sole discretion, may request a video or telephonic informal dispute resolution conference and, in such case, participation in the conference is a condition precedent to initiating arbitration or any formal proceeding over a Dispute as required by Section 16.
The parties shall use their best efforts to settle any Dispute, claim, question, or disagreement and engage in good faith negotiations which shall be a pre-condition to either party initiating a formal arbitration as provided in Section 16. If the parties do not reach an agreed upon solution within a period of thirty (30) days from the time of the initial Notice of Dispute, then either party may initiate binding arbitration, to the extent permitted by law, or file a complaint with the Commission as the sole means to resolve claims, subject to these Terms and the Arbitration Agreement.
The aforementioned Notice of Dispute and informal dispute resolution process is a condition precedent to commencing any formal arbitration proceeding under the Arbitration Agreement (Section 16 below), including litigation if you have successfully opted-out of the arbitration agreement. The parties agree that any relevant limitations period or other deadlines will be tolled solely by the amount of time the parties initiate and engage in this informal dispute resolution process.
Regardless of whether you decide to opt out of arbitration, the terms set forth in this Section 15 Initial Dispute Resolution shall remain in full force and effect as part of these Terms.
BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER
PLEASE READ THIS ARBITRATION & CLASS ACTION WAIVER AGREEMENT (THE “AGREEMENT”) CAREFULLY BECAUSE IT REQUIRES YOU AND GIDDYUP TO ARBITRATE CERTAIN DISPUTES AND CLAIMS AND LIMIT THE MANNER IN WHICH YOU AND GIDDYUP CAN SEEK RELIEF FROM EACH OTHER. THIS AGREEMENT APPLIES TO ANY CLAIMS YOU OR COMPANY CURRENTLY POSSESS AND ANY CLAIMS THE PARTIES MAY RAISE IN THE FUTURE. WHILE YOU MUST AGREE TO THESE TERMS OF USE IN ORDER TO USE THE SERVICES, IF YOU HAVE NOT PREVIOUSLY AGREED TO AN ARBITRATION PROVISION IN CONNECTION WITH YOUR USE OF OUR SERVICE, THERE IS AN OPTION, DESCRIBED BELOW IN SECTION 16.12, TO OPT OUT OF THE ARBITRATION PROVISIONS. THE OPTION TO OPT-OUT IS TIME-LIMITED TO THIRTY (30) DAYS OF ENTERING THIS AGREEMENT AND REQUIRES YOUR IMMEDIATE ATTENTION.
If you reside in or access the Service at any time while located in the United States, this Section 16 (Binding Arbitration Agreement and Class Action Waiver Agreement) shall be construed under and be subject to the Federal Arbitration Act, notwithstanding any other choice of law set out in these Terms of Service.
THIS AGREEMENT INCLUDES AN ARBITRATION PROVISION WHICH SETS FORTH HOW PAST, PENDING OR FUTURE DISPUTES BETWEEN YOU AND GIDDYUP SHALL BE RESOLVED BY FINAL AND BINDING ARBITRATION.
ARBITRATION MEANS YOU WILL NOT BE ABLE TO SEEK DAMAGES IN COURT OR PRESENT YOUR CASE TO A JURY.